PT SMI's Response to the Covid-19

Documents related to Covid-19 Prevention:

Dear our respectful Stakeholders,

The rapid and dynamic wide-spreading of COVID-19 has become world concern, including Indonesia. Therefore, PT Sarana Multi Infrastruktur (Persero) (“PT SMI”) has taken actions in this despondent condition by prioritizing the health and safety of our employees and providing our commitment and best services to our Stakeholders by applying the following steps:

  1. Covid-19 Task Force
    We currently have developed several working protocols and also formed a special task force to deal with the corona crisis in immediate matters, especially in our office. The main objective is to ensure that our business process is still running and can fully assisting our clients’ and stakeholders needs in this critical period.
  1. Split Operation and Work-from-Home (WfH) Policy
    By today (23/03), we have already applied the policy of Working-from-Home (WfH) for 90% of our employees to avoid the possibility of physical contact. Meanwhile, some of our employees are still working in the office to ensure that all of our works and services provided to our clients and stakeholders can be done on time and smoothly.
  1. Information Technology Support
    We are also providing an appropriate system of information technology to support the WfH policy. Thus, we can ensure that our employees are still available to be contacted using a video call application or other communication channels to give requested responses as soon as possible.

PT SMI has big concerns about recent condition related to the pandemic of COVID-19. However, this situation is not affecting our commitment and dedication in providing our best services to our clients and stakeholders. Moreover, we still can be contacted through e-mail, telephone or other communication channels whenever needed.

We will adjust our policies accordingly related to any updates or progress of COVID-19 pandemic.

Your understanding is appreciated and hoping that God may give us health and safety to get through this hard time.


Best regards,
Board of Directors and Employees of PT SMI

National Covid-19 Handling Information

Ministry of Finance’s Covid-19 Response: Latest Information